fb77vip Privacy Policy

Who Controls Your Data

fb77vip (accessible at fb77vip.ws) is the data controller for all personal information collected through this website and the fb77vip Android app. If you have questions about how your data is handled, the right address is [email protected]. Our support team is available 24/7.

This policy covers every interaction you have with fb77vip: creating an account, making a deposit via bKash or Nagad, playing casino games, contacting support, or simply browsing the site. By using fb77vip, you confirm that you have read and understood the terms below.

What We Collect and Why

fb77vip collects personal data in three main ways: information you give us directly, information generated automatically when you use the platform, and information that comes from payment processors.

We collect only what is strictly necessary. If a field is optional during registration, it is clearly marked as such.

How fb77vip Uses Your Information

Your data serves a small number of clearly defined purposes. fb77vip does not use personal data for undisclosed profiling or automated decision-making that significantly affects you.

• Account management: Login authentication, password resets, session security, and account communication (e.g., deposit confirmations, bonus credits).
• Payment processing: Sending deposit instructions to bKash/Nagad and crediting withdrawals to your registered wallet or bank account within the timeframes stated in our deposit guide.
• Responsible gaming: Monitoring play patterns to flag potential problem gambling and enforce self-exclusion or deposit limits where requested.
• Legal compliance: Storing transaction records as required; responding to lawful requests from competent authorities.
• Service improvements: Aggregate, anonymised analytics to understand which games Bangladesh players prefer and where the platform can improve.
• Direct communications: Sending you information about your account, bonus offers relevant to your activity, or important policy updates — only when you have not opted out.

Who Else Sees Your Data

fb77vip does not sell, rent, or trade your personal data. We share it only in the specific situations below, and only with the minimum information the third party needs.

Payment Processors

Your wallet number and transaction amounts are shared with bKash, Nagad, Rocket, or the relevant bank solely to complete the transaction. These processors operate under their own privacy policies and are not authorised to use your data for any other purpose.

Game Providers

Providers such as Evolution, Pragmatic Play, Ezugi, CQ9, FA Chai, Habanero, and Sexy Gaming receive a session token and your stake data to run the game. They do not receive your name, NID, or payment details.

KYC and Fraud-Detection Services

Your identity documents may be verified by a third-party KYC provider. That provider processes your data under a strict data-processing agreement and may not use it outside the fb77vip verification context.

Legal and Regulatory Disclosure

If a court order, law-enforcement request, or regulatory directive requires disclosure, fb77vip will comply. We will notify you where legally permitted to do so.

Cookies and Tracking Technologies

fb77vip uses cookies and similar storage technologies. They fall into three groups:

• Essential cookies: Keep you logged in, store your session preferences, and prevent cross-site request forgery. These cannot be disabled without breaking core features.
• Analytics cookies: Measure page-load performance and gameplay errors (anonymised). No personally identifiable data leaves your device via analytics cookies.
• Preference cookies: Remember your language setting and notification preferences.

You can clear cookies through your browser settings at any time. Disabling essential cookies will require you to log in on every visit. The fb77vip Android app (version 2.6.3) uses local storage rather than browser cookies, but the same data categories apply.

How Long We Keep Records

fb77vip keeps personal data only as long as necessary for the purpose it was collected, or as long as required by applicable regulations.

Once a retention period expires, fb77vip deletes or anonymises the data so it can no longer be linked back to you.

Security Measures

fb77vip applies technical and organisational controls to protect your personal data against unauthorised access, alteration, or loss. Key measures include:

• TLS encryption on all data transmitted between your device and fb77vip servers.
• Encrypted storage for identity documents and payment credentials — fb77vip staff cannot view full NID or bank account numbers.
• Role-based access control: support agents can see only the account fields needed to resolve your query.
• Regular security audits and vulnerability scanning of the fb77vip platform and app.
• Two-factor confirmation for large withdrawals processed through bKash or Nagad.

No system is completely immune to breaches. If a data incident affects your account, fb77vip will notify you by email within 72 hours of becoming aware, and will tell you what data was affected and what steps we have taken.

Your Rights Over Your Data

Regardless of where you are in Bangladesh, you have the following rights with respect to your fb77vip personal data. Submit any request to [email protected] and include your registered mobile number so we can verify your identity.

• Access: Request a copy of all personal data fb77vip holds about you. We will respond within 30 days.
• Correction: Ask us to fix inaccurate data — for example, a misspelled name or an outdated phone number.
• Deletion: Request that we erase your data. We will comply unless retention is required by law (see the table above). Deletion means your account is closed permanently.
• Portability: Ask for your registration and transaction data in a machine-readable format (CSV or JSON).
• Objection to marketing: Opt out of promotional emails or SMS at any time via account settings or by emailing support. This will not affect your ability to log in or play.
• Restriction: Ask fb77vip to pause processing of your data while a correction or objection is being resolved.

Players Under 18

fb77vip is strictly for adults. We do not knowingly collect data from anyone under 18. If you believe a minor has created an fb77vip account, contact [email protected] immediately. We will close the account and delete all associated data without delay. KYC verification is required before any withdrawal precisely to prevent underage access.

Updates to This Policy

fb77vip may revise this Privacy Policy when we add new payment methods, change data-processing partners, or in response to regulatory updates. When we do, the "Last updated" date at the top of this page changes.

For material changes — ones that meaningfully affect your rights or how your data is used — fb77vip will send a notification to your registered email or mobile number at least 7 days before the change takes effect. Continuing to use fb77vip after that date means you accept the updated policy.

Contact Us About Privacy

For any privacy-related question, data-access request, or complaint, reach fb77vip directly:

• Email: [email protected]
• Live Chat: Available 24/7 through the fb77vip website and Android app
• Response time: Privacy requests are acknowledged within 48 hours and completed within 30 days

If you feel your request has not been handled properly, you have the right to escalate the matter to the relevant data-protection authority in your jurisdiction.