Frequently Asked Questions

Go to fb77vip Register and fill in your mobile number, a password, and your preferred currency (BDT). The whole process takes about two minutes. You must be 18 years or older to register. Only one account per person is allowed — duplicate accounts may be closed without notice.

No. Each person may hold only one active account. If you accidentally create a second account, contact support immediately so the duplicate can be removed before any funds are affected. Playing across two accounts at the same time is a breach of the Terms & Conditions and can result in both accounts being suspended.

On the fb77vip Login page, tap "Forgot Password" and enter the mobile number linked to your account. You will receive a reset code by SMS. Enter the code, set a new password, and log in. If the mobile number is no longer active, write to [email protected] with proof of identity so the team can help manually.

fb77vip currently supports four methods for Bangladesh players:

• bKash — most popular, usually credited within 6 minutes
• Nagad — fast mobile money, same processing window
• Rocket — DBBL mobile banking
• Bank Transfer — standard bank-to-bank, may take slightly longer

Credit and debit cards are not currently listed as supported channels. Use one of the methods above for the fastest results.

The minimum single deposit is ৳400. There is no maximum stated for a single deposit, but very large amounts may require manual review by the finance team. To qualify for the first-deposit bonus, your deposit must be at least ৳400 and completed in one transaction — splitting it across multiple payments will not trigger the bonus.

Most deposits credit within 6 minutes. If your balance has not updated after 15 minutes, check the following before contacting support:

• Confirm the transaction reference number in your bKash statement.
• Make sure you sent to the exact account number shown on the deposit page — not a saved old number.
• Check that you entered the correct amount (not ৳0.00).

If everything looks correct, open a live chat and share the bKash transaction ID. The finance team can trace and credit the deposit manually, usually within the same session.

Standard withdrawals process in approximately 7 minutes once approved. First-time withdrawals may take up to 1 hour because the account goes through an initial KYC check before the first payout is released. After that first withdrawal clears, subsequent requests follow the standard 7-minute window, provided your identity documents are already on file.

Yes. The standard daily withdrawal limit is ৳2,50,000. Players at higher VIP tiers receive increased limits — VIP 4 members, for example, can withdraw up to ৳12,00,000 per day, and VIP 6 members up to ৳36,00,000. See the Bonus & VIP page for the full tier breakdown. The minimum per withdrawal request is ৳1,000.

When you make your first deposit, fb77vip adds a 115% bonus on top — up to a maximum of ৳24,500. For example, if you deposit ৳5,000, you receive ৳5,750 in bonus funds, giving you ৳10,750 to play with. The bonus is credited automatically; no code is needed. To withdraw any winnings derived from the bonus, you must wager the bonus amount 10 times (10× wagering requirement) within 7 days of the bonus being credited. If the requirement is not met in that window, the bonus balance is removed.

The 1.7% daily cashback is calculated on net losses from the previous day and credited the following morning. Cashback funds carry a 1× wagering requirement — you need to place one wager of the equivalent amount before withdrawing. This is a much lighter condition than the welcome bonus, and most players clear it within a single session. VIP tiers from VIP 2 upward receive a slightly higher cashback percentage; visit the VIP page for exact rates.

Yes, but doing so cancels any active bonus and the bonus balance is forfeited. Only your original real-money deposit (minus any losses from play) remains withdrawable. If you have not yet touched the bonus funds and want to opt out, contact support before placing any bets — the bonus can be removed and your deposit returned to a withdrawable state.

fb77vip accepts the following government-issued documents:

• National ID Card (NID) — most commonly used in Bangladesh
• Passport (photo page)
• Driving Licence

Upload a clear photo or scan showing all four corners of the document. Blurry images or cropped scans are rejected and delay verification. KYC must be completed before your first withdrawal; it does not affect your ability to deposit or play. Review takes up to 24 hours, though most submissions are cleared within a few hours during business hours.

The fb77vip app is a free APK download for Android. Because it is not distributed through the Google Play Store, you need to allow "Install from unknown sources" in your Android settings before the installation can begin. Steps:

1. Visit fb77vip App on your phone's browser.
2. Tap "Download APK" (the file is 32 MB, version 2.6.3).
3. Open the downloaded file and tap Install.
4. Once installed, open the app and log in or register.

Android 6.0 or above is required. iOS is not currently supported — iPhone users should use the mobile browser version at fb77vip.ws, which is fully responsive.

fb77vip's lobby currently includes games from: Sexy Gaming, Habanero, CQ9, Evolution, Pragmatic Play, FA Chai, and Ezugi. The catalogue covers slots, live casino tables, crash games (including Aviator-style titles), fishing games, and sports. The full list of over 1,200 games is accessible from the lobby after logging in. New titles are added regularly — check the "New" filter in the lobby after each update.

Minimum bets vary by game, but here are typical starting points from the fb77vip lobby:

• Slots (e.g., Rise of Apollo by Evolution): from ৳1
• Crash games (e.g., Crash Bonus by FA Chai): from ৳2
• Fishing games (e.g., Relax Fishing by Ezugi): from ৳5
• Live table games: varies by provider, check the game lobby for the exact table minimum

The ৳400 account minimum deposit does not set the per-spin minimum — you can bet as little as ৳1 on eligible games once your account is funded.

Support is available 24/7 via live chat — look for the chat button on any page after logging in. For non-urgent matters or document submissions (KYC, billing disputes), email [email protected]. Live chat typically responds within a few minutes; emails are answered within 24 hours. fb77vip does not have a phone helpline at this time, so live chat is the fastest channel for real-time help.